Cancellation: If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service.Any outstanding balance will be processed with the first EZ Pay charge.
You must cancel your subscription before it automatically renews for a subsequent period to avoid being charged for the next period's subscription fee. If you timely cancel your subscription, the cancellation will become effective at the end of the then current subscription period. Gannett does not provide credits, refunds, or prorated billing for any subscription cancelled mid-period. In such a circumstance you will continue to have access to your subscription for the remainder of the subscription period.
We reserve the right, however, to issue refunds or credits at our sole discretion. You must bring any claim against The Holland Sentinel within one year of the date you could first bring the claim.ĭay or Season Pass subscriptions: Purchases are non-cancellable and non-refundable and will automatically end upon the expiration of the period purchased.Ĭlaims: All claims must be filed within one year.If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.